Hey how do I set up Ada conversational bot handoff to a live agent without dropping the chat history since my kids interrupt me constantly
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Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Hey how do I set up Ada conversational bot handoff to a live agent without dropping the chat history since my kids interrupt me constantly
1 real search · 1 real-search pass
Ada customer service platform handoff to live agent preserve conversation history transcript documentationGoogle ↗
OBSERVED
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
Classifying 1 queries…
Searches and sources
ChatGPT1 real searches · gpt-6
Ada customer service platform handoff to live agent preserve conversation history transcript documentation Google ↗
- Handoff management · docs.ada.cx
- Conversation identifiers and persistence · docs.ada.cx
- Transcript summaries · docs.ada.cx