Real ChatGPT answer · index seedN5ZWpXC1OlIcompleteB2B software · customer support softwareinformational
What are the available custom field data types in modern helpdesk platforms, and which ones do I need for tracking software bug reports?
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The searches the AI actually ran for this prompt.
SEED QUERY
What are the available custom field data types in modern helpdesk platforms, and which ones do I need for tracking software bug reports?
3 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
Classifying 3 queries…
Searches and sources
ChatGPT3 real searches · gpt-6
Zendesk custom ticket field types dropdown checkbox date numeric text multi-select official documentation Google ↗
Jira Service Management custom field types fields official documentation Google ↗
Freshdesk custom ticket fields types official documentation Google ↗
- Understand and Customize Ticket Fields : Freshdesk Support · support.freshdesk.com
- About custom fields and custom field types · support.zendesk.com
- Understanding custom ticket fields in business rules and views · support.zendesk.com
Queries
3 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Zendesk custom ticket field types dropdown checkbox date numeric text multi-select official documentation OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
Jira Service Management custom field types fields official documentation OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
Freshdesk custom ticket fields types official documentation OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 |