Real ChatGPT answer · index seedMc9oUdMCyW8completeB2B software · customer support softwarecomparison

What custom field data types are supported in Freshdesk versus Gorgias when tracking warranty claims for our family retail store?

ChatGPTgpt-62 queries11/1/2026
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Fan-out diagram

The searches the AI actually ran for this prompt.

SEED QUERY
What custom field data types are supported in Freshdesk versus Gorgias when tracking warranty claims for our family retail store?
2 real searches · 1 real-search pass
Freshdesk custom ticket field types supported dropdown checkbox date number text paragraph dependent fields official documentationGoogle ↗
OBSERVED
Gorgias custom ticket field types supported data types official documentationGoogle ↗
OBSERVED

Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.

Query classes

Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.

Classifying 2 queries…

Searches and sources

ChatGPT2 real searches · gpt-6
Freshdesk custom ticket field types supported dropdown checkbox date number text paragraph dependent fields official documentation Google ↗
Gorgias custom ticket field types supported data types official documentation Google ↗

Queries

2 queries · click a column to sort
Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
Freshdesk custom ticket field types supported dropdown checkbox date number text paragraph dependent fields official documentation
OBSERVED
Google ↗
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of 1
Gorgias custom ticket field types supported data types official documentation
OBSERVED
Google ↗
AI Mode ↗
————1x
of 1