why is our drift ai chatbot giving completely wrong answers to customer questions and how can we fix it
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Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
why is our drift ai chatbot giving completely wrong answers to customer questions and how can we fix it
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
Classifying 2 queries…
Searches and sources
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Drift AI chatbot incorrect answers knowledge sources setup AI Agent knowledge base troubleshooting official documentation OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
Salesloft Drift AI Agent knowledge sources answer accuracy official docs OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 |