How do customer satisfaction scores for Erie Insurance stack up against State Farm for families filing their first comprehensive claim?
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Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
How do customer satisfaction scores for Erie Insurance stack up against State Farm for families filing their first comprehensive claim?
3 real searches · 1 real-search pass
Erie Insurance State Farm auto claims satisfaction J.D. Power claims satisfaction study 2025 scores comprehensive claimsGoogle ↗
OBSERVEDReason
Erie Insurance State Farm customer satisfaction auto insurance claims first claim experience surveyGoogle ↗
OBSERVEDReason
J.D. Power 2025 U.S. Auto Claims Satisfaction Study Erie State Farm scoresGoogle ↗
OBSERVEDReason
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (3)
Classes come from the query-classifier (a local Laya model). 2 of 3 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT3 real searches · gpt-6
Erie Insurance State Farm auto claims satisfaction J.D. Power claims satisfaction study 2025 scores comprehensive claims Google ↗
Erie Insurance State Farm customer satisfaction auto insurance claims first claim experience survey Google ↗
J.D. Power 2025 U.S. Auto Claims Satisfaction Study Erie State Farm scores Google ↗
- 2025 U.S. Auto Claims Satisfaction Study · jdpower.com
- J.D. Power 2025 U.S. Auto Claims Satisfaction St · jdpower.com
- Erie Insurance ranked highest in auto claims satisfaction by J.D. Power · ei-prd-fe.erieinsurance.com
- 2026 U.S. Auto Insurance Study · jdpower.com
- J.D. Power’s best and worst car insurance companies for customer satisfaction in 2026 · insurance.com
Queries
3 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Erie Insurance State Farm auto claims satisfaction J.D. Power claims satisfaction study 2025 scores comprehensive claims OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
Erie Insurance State Farm customer satisfaction auto insurance claims first claim experience survey OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
J.D. Power 2025 U.S. Auto Claims Satisfaction Study Erie State Farm scores OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 |