Real ChatGPT answer · index seedKfQmGrmRFRccompleteTelecom and utilities · water and gas utilitiesbrand
What are the typical complaints customers have about Duke Energy natural gas pricing and customer support?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
What are the typical complaints customers have about Duke Energy natural gas pricing and customer support?
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (2)
Classes come from the query-classifier (a local Laya model). 1 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT2 real searches · gpt-6
Duke Energy natural gas customer complaints high bills pricing customer service reviews 2025 2026 Google ↗
Duke Energy natural gas rates gas cost adjustments billing customer complaints regulatory consumer affairs Google ↗
- Billing software made 129,000 mistakes at Duke Energy · wcpo.com
- Settlement over billing mistakes lets Duke Energy seek $8 million from customers · wcpo.com
- Duke Energy Reviews | Read Customer Service Reviews of www.duke-energy.com · trustpilot.com
- Duke Energy Reviews & Complaints · consumeraffairs.com
- PUCO website · puco.ohio.gov
- NCUC website · ncuc.gov
- PSC website · psc.sc.gov
- PSC website · psc.ky.gov
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Duke Energy natural gas customer complaints high bills pricing customer service reviews 2025 2026 OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
Duke Energy natural gas rates gas cost adjustments billing customer complaints regulatory consumer affairs OBSERVED | Google ↗ AI Mode ↗ | — | Consequence | — | — | 1x of 1 |