How many past conversation months does Gladly omni-channel conversation history actually store before archiving them away from the main agent screen?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
How many past conversation months does Gladly omni-channel conversation history actually store before archiving them away from the main agent screen?
1 real search · 1 real-search pass
Gladly omni-channel conversation history retention archive main agent screen how many monthsGoogle ↗
OBSERVEDReason
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (1)
Classes come from the query-classifier (a local Laya model). 1 of 1 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT1 real searches · gpt-6
Gladly omni-channel conversation history retention archive main agent screen how many months Google ↗
- What is a Conversation? · help.gladly.com
- Customer Timeline · gladly.ai
- Multichannel conversation history | Gladly · gladly.ai
- Manage Your ‘My Customers’ List · help.gladly.com
- Common Gladly AI FAQs · help.gladly.com
- AI Sessions Page Overview · help.gladly.com