Real ChatGPT answer · index seedHAsbZ15EeqscompleteFinance and banking · checking and savings accountsbrand
Comparing Marcus by Goldman Sachs and American Express National Bank for our household savings, which one currently has fewer complaints regarding sudden account freezes and customer support wait times?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Comparing Marcus by Goldman Sachs and American Express National Bank for our household savings, which one currently has fewer complaints regarding sudden account freezes and customer support wait times?
3 real searches · 1 real-search pass
Marcus by Goldman Sachs savings account frozen account complaints customer service wait times 2025 2026Google ↗
OBSERVED
American Express National Bank savings account frozen account complaints customer service wait times 2025 2026Google ↗
OBSERVED
CFPB complaint database Marcus Goldman Sachs Bank USA American Express National Bank deposit account complaints 2025 2026 freezes account accessGoogle ↗
OBSERVED
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
Classifying 3 queries…
Searches and sources
ChatGPT3 real searches · gpt-6
Marcus by Goldman Sachs savings account frozen account complaints customer service wait times 2025 2026 Google ↗
American Express National Bank savings account frozen account complaints customer service wait times 2025 2026 Google ↗
CFPB complaint database Marcus Goldman Sachs Bank USA American Express National Bank deposit account complaints 2025 2026 freezes account access Google ↗
- Checking & savings Complaint Rates | ComplaintRate · complaintrate.com
- Which big banks get the most complaints for their size? · chart.ly
- Marcus by Goldman Sachs® Reviews · trustpilot.com
- Marcus by Goldman Sachs | BBB Complaints · bbb.org
- Contact Us · americanexpress.com
- How do I contact American Express National Bank? · americanexpress.com
- Marcus by Goldman Sachs Customer Service · elliott.org
- Contact Marcus · marcus.com
- Consumer Complaint Database · consumerfinance.gov
- Goldman Sachs Bank USA Consumer Complaints (CFPB) · datenus.com
- AMERICAN EXPRESS COMPANY complaints to the CFPB · whoiscomplaining.com
Queries
3 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Marcus by Goldman Sachs savings account frozen account complaints customer service wait times 2025 2026 OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
American Express National Bank savings account frozen account complaints customer service wait times 2025 2026 OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
CFPB complaint database Marcus Goldman Sachs Bank USA American Express National Bank deposit account complaints 2025 2026 freezes account access OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 |