Real ChatGPT answer · index seedH4yK09MlqZwcompleteTelecom and utilities · switching providerscommercial
What do online reviews say about the customer service experience when canceling Verizon Fios versus dealing with Comcast retention agents?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
What do online reviews say about the customer service experience when canceling Verizon Fios versus dealing with Comcast retention agents?
3 real searches · 1 real-search pass
Verizon Fios cancellation customer service reviews retention experience Reddit cancel serviceGoogle ↗
OBSERVEDReason
Comcast Xfinity retention agents cancellation customer service reviews Reddit retention departmentGoogle ↗
OBSERVEDReason
Verizon Fios cancellation experience reviews Trustpilot BBB Comcast Xfinity retentionGoogle ↗
OBSERVEDReason
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (3)
Classes come from the query-classifier (a local Laya model). 2 of 3 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT3 real searches · gpt-6
Verizon Fios cancellation customer service reviews retention experience Reddit cancel service Google ↗
Comcast Xfinity retention agents cancellation customer service reviews Reddit retention department Google ↗
Verizon Fios cancellation experience reviews Trustpilot BBB Comcast Xfinity retention Google ↗
- What does it take to cancel? · community.verizon.com
- Good product, terrible customer service and retention · community.verizon.com
- fios.verizon.com Reviews | Read Customer Service Reviews of fios.verizon.com · trustpilot.com
- Verizon Final Bill for Fios · reddit.com
- Verizon Services Cancellation · reddit.com
- I called Comcast threatening to cancel. Here's the exact script they used and what they actually offered me. : r/Comcast · reddit.com
- Lied to by retention department : r/Comcast_Xfinity · reddit.com
- Beware: Bait and Switch Tactics from Retention Team : r/Comcast_Xfinity · reddit.com
- XFINITY Reviews · trustpilot.com
Queries
3 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Verizon Fios cancellation customer service reviews retention experience Reddit cancel service OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
Comcast Xfinity retention agents cancellation customer service reviews Reddit retention department OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
Verizon Fios cancellation experience reviews Trustpilot BBB Comcast Xfinity retention OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 |