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My customers say they left a Google review but I do not see it what troubleshooting steps should I try right now

ChatGPTgpt-61 query11/1/2026
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Fan-out diagram

The searches the AI actually ran for this prompt.

SEED QUERY
My customers say they left a Google review but I do not see it what troubleshooting steps should I try right now
1 real search · 1 real-search pass
Google Business Profile missing reviews official help reviews not showing delayed filtered policyGoogle ↗
OBSERVEDReason

Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.

Query classes

Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.

ChatGPT real searches (1)
Short factOther / navigationalComparisonConsequenceReason100%DefinitionInstructionYes / no

Classes come from the query-classifier (a local Laya model).

Searches and sources

ChatGPT1 real searches · gpt-6
Google Business Profile missing reviews official help reviews not showing delayed filtered policy Google ↗

Queries

1 queries · click a column to sort
Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
Google Business Profile missing reviews official help reviews not showing delayed filtered policy
OBSERVED
Google ↗
AI Mode ↗
—Reason——1x
of 1