Real ChatGPT answer · index seedGHv6onAi3locompleteTelecom and utilities · electricity providersbrand
Is Duke Energy customer service actually responsive to commercial account holders or will I be stuck on hold forever trying to fix a billing error
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Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Is Duke Energy customer service actually responsive to commercial account holders or will I be stuck on hold forever trying to fix a billing error
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (2)
Classes come from the query-classifier (a local Laya model). 1 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT2 real searches · gpt-6
Duke Energy commercial business customer service billing support complaints 2026 Google ↗
Duke Energy business customer service commercial billing phone hours complaints responsiveness reviews Google ↗
- DUKE ENERGY® · veritaglobal.net
- Duke Energy (IN) Customer Service Phone Number 800-521-2232: Call Support · gethuman.com
- Duke Energy has had more than 100,000 mistakes with its billing software since 2022 · wvxu.org
- Duke Energy | BBB Complaints · bbb.org
- Duke Energy | BBB Complaints · bbb.org
- 1 customer experience, customer technologies, metering services, complaint · psc.ky.gov
- Microsoft Word · psc.ky.gov
- PART I ITEM 1. BUSINESS DUKE ENERGY General Du · sec.gov
- Facts & Figures · georgiapower.com
- Electric · psc.ga.gov
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Duke Energy commercial business customer service billing support complaints 2026 OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
Duke Energy business customer service commercial billing phone hours complaints responsiveness reviews OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 |