Real ChatGPT answer · index seedFssHyIb9wTYcompleteFinance and banking · taxes and tax softwarecommercial
What steps should I take if TaxAct customer service cannot resolve a software glitch regarding my state pension exemption?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
What steps should I take if TaxAct customer service cannot resolve a software glitch regarding my state pension exemption?
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (2)
Classes come from the query-classifier (a local Laya model). 2 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT2 real searches · gpt-6
TaxAct customer support contact technical support escalation software issue official Google ↗
California FTB pension income state tax exemption public pension official tax guidance Google ↗
- official support page · taxact.com
- Consumer Editions · support.taxact.com
- 2022 FTB Publication 1005 Pension and Annuity Guidelines · ftb.ca.gov
- 2025 Personal Income Tax Booklet | California Forms & Instructions 540 · ftb.ca.gov
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
TaxAct customer support contact technical support escalation software issue official OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
California FTB pension income state tax exemption public pension official tax guidance OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 |