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How do I troubleshoot an issue where my network scanner successfully authenticates with Exchange Online for scanning to email, but suddenly fails with a generic socket error?

ChatGPTgpt-62 queries11/1/2026
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Fan-out diagram

The searches the AI actually ran for this prompt.

SEED QUERY
How do I troubleshoot an issue where my network scanner successfully authenticates with Exchange Online for scanning to email, but suddenly fails with a generic socket error?
2 real searches · 1 real-search pass
site:learn.microsoft.com Exchange Online SMTP client submission troubleshooting SMTP AUTH STARTTLS TLS 1.2 socket errorGoogle ↗
OBSERVED
site:learn.microsoft.com Exchange Online SMTP AUTH client submission port 587 troubleshooting message submission errorsGoogle ↗
OBSERVED

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Searches and sources

ChatGPT2 real searches · gpt-6
site:learn.microsoft.com Exchange Online SMTP client submission troubleshooting SMTP AUTH STARTTLS TLS 1.2 socket error Google ↗
site:learn.microsoft.com Exchange Online SMTP AUTH client submission port 587 troubleshooting message submission errors Google ↗

Queries

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Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
site:learn.microsoft.com Exchange Online SMTP client submission troubleshooting SMTP AUTH STARTTLS TLS 1.2 socket error
OBSERVED
Google ↗
AI Mode ↗
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of 1
site:learn.microsoft.com Exchange Online SMTP AUTH client submission port 587 troubleshooting message submission errors
OBSERVED
Google ↗
AI Mode ↗
————1x
of 1