Real ChatGPT answer · index seedEsZzxy3E3XMcompleteRetail and ecommerce · returns and shipping policiesinformational

What steps should my customer service team take when someone contacts us claiming they never received a package that USPS marked as delivered?

ChatGPTgpt-61 query10/31/2026
Download run

Fan-out diagram

The searches the AI actually ran for this prompt.

SEED QUERY
What steps should my customer service team take when someone contacts us claiming they never received a package that USPS marked as delivered?
1 real search · 1 real-search pass
USPS package tracking marked delivered but not received official USPS help missing mail stepsGoogle ↗
OBSERVEDShort fact

Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.

Query classes

Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.

ChatGPT real searches (1)
Short fact100%Other / navigationalComparisonConsequenceReasonDefinitionInstructionYes / no

Classes come from the query-classifier (a local Laya model). 1 of 1 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.

Searches and sources

ChatGPT1 real searches · gpt-6
USPS package tracking marked delivered but not received official USPS help missing mail steps Google ↗
  1. faq.usps.com · faq.usps.com
  2. Email Us · emailus.usps.com
  3. USPS tracking and package management · usps.com
  4. USPS Missing Mail Search · missingmail.usps.com
  5. USAGov postal complaint guidance · usa.gov

Queries

1 queries · click a column to sort
Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
USPS package tracking marked delivered but not received official USPS help missing mail steps
OBSERVED
Google ↗
AI Mode ↗
—Short fact——1x
of 1