Real ChatGPT answer · index seedEKRl5Jirc0ocompleteB2B software · customer support softwareinformational

How do automated Retently NPS survey triggers decide the exact right moment to ask a customer for feedback after a support chat ends?

ChatGPTgpt-62 queries11/1/2026
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Fan-out diagram

The searches the AI actually ran for this prompt.

SEED QUERY
How do automated Retently NPS survey triggers decide the exact right moment to ask a customer for feedback after a support chat ends?
2 real searches · 1 real-search pass
Retently NPS survey trigger after support chat ends timing delay automation rulesGoogle ↗
OBSERVED
site:help.retently.com support chat ended NPS survey trigger delayGoogle ↗
OBSERVED

Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.

Query classes

Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.

Classifying 2 queries…

Searches and sources

ChatGPT2 real searches · gpt-6
Retently NPS survey trigger after support chat ends timing delay automation rules Google ↗
site:help.retently.com support chat ended NPS survey trigger delay Google ↗

Queries

2 queries · click a column to sort
Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
Retently NPS survey trigger after support chat ends timing delay automation rules
OBSERVED
Google ↗
AI Mode ↗
————1x
of 1
site:help.retently.com support chat ended NPS survey trigger delay
OBSERVED
Google ↗
AI Mode ↗
————1x
of 1