Real ChatGPT answer · index seedE0vIe0VRxwQcompleteB2B software · customer support softwarehowto

How do I set up Retently NPS survey triggers to fire strictly after a customer interacts with our live chat widget rather than email support?

ChatGPTgpt-62 queries11/1/2026
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Fan-out diagram

The searches the AI actually ran for this prompt.

SEED QUERY
How do I set up Retently NPS survey triggers to fire strictly after a customer interacts with our live chat widget rather than email support?
2 real searches · 1 real-search pass
Retently NPS survey trigger live chat interaction event trigger email support exclude channel setupGoogle ↗
OBSERVED
site:help.retently.com trigger NPS survey event conditions custom properties live chatGoogle ↗
OBSERVED

Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.

Query classes

Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.

Classifying 2 queries…

Searches and sources

ChatGPT2 real searches · gpt-6
Retently NPS survey trigger live chat interaction event trigger email support exclude channel setup Google ↗
site:help.retently.com trigger NPS survey event conditions custom properties live chat Google ↗

Queries

2 queries · click a column to sort
Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
Retently NPS survey trigger live chat interaction event trigger email support exclude channel setup
OBSERVED
Google ↗
AI Mode ↗
————1x
of 1
site:help.retently.com trigger NPS survey event conditions custom properties live chat
OBSERVED
Google ↗
AI Mode ↗
————1x
of 1