Real ChatGPT answer · index seedDv39ctW9aoMcompleteMarketing and advertising · AI search and generative engine optimizationhowto

Why are my company articles not showing up in AI chat recommendations and what troubleshooting steps can I take to fix this issue?

ChatGPTgpt-63 queries11/1/2026
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Fan-out diagram

The searches the AI actually ran for this prompt.

SEED QUERY
Why are my company articles not showing up in AI chat recommendations and what troubleshooting steps can I take to fix this issue?
3 real searches · 1 real-search pass
why company website articles not cited in ChatGPT AI search recommendations troubleshooting indexing crawlers OAI-SearchBot SEO guidanceGoogle ↗
OBSERVEDReason
OpenAI OAI-SearchBot robots.txt ChatGPT search publisher crawling documentationGoogle ↗
OBSERVEDOther / navigational
Google Search Central indexing troubleshooting sitemap robots noindex structured data article documentationGoogle ↗
OBSERVEDOther / navigational

Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.

Query classes

Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.

ChatGPT real searches (3)
Short factOther / navigational67%ComparisonConsequenceReason33%DefinitionInstructionYes / no

Classes come from the query-classifier (a local Laya model). 2 of 3 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.

Searches and sources

ChatGPT3 real searches · gpt-6
why company website articles not cited in ChatGPT AI search recommendations troubleshooting indexing crawlers OAI-SearchBot SEO guidance Google ↗
OpenAI OAI-SearchBot robots.txt ChatGPT search publisher crawling documentation Google ↗
Google Search Central indexing troubleshooting sitemap robots noindex structured data article documentation Google ↗
  1. Overview of OpenAI Crawlers · developers.openai.com
  2. Publishers and Developers - FAQ · help.openai.com
  3. Test · chatgpt.com
  4. Test · gemini.google.com
  5. Test · perplexity.ai
  6. Test · claude.ai

Queries

3 queries · click a column to sort
Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
why company website articles not cited in ChatGPT AI search recommendations troubleshooting indexing crawlers OAI-SearchBot SEO guidance
OBSERVED
Google ↗
AI Mode ↗
—Reason——1x
of 1
OpenAI OAI-SearchBot robots.txt ChatGPT search publisher crawling documentation
OBSERVED
Google ↗
AI Mode ↗
—Other / navigational——1x
of 1
Google Search Central indexing troubleshooting sitemap robots noindex structured data article documentation
OBSERVED
Google ↗
AI Mode ↗
—Other / navigational——1x
of 1