How do I resolve a billing loop where Coursera charges my credit card twice for a monthly subscription renewal?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
How do I resolve a billing loop where Coursera charges my credit card twice for a monthly subscription renewal?
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (2)
Classes come from the query-classifier (a local Laya model). 2 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT2 real searches · gpt-6
Coursera official help duplicate charge subscription renewal refund billing support Google ↗
Coursera help center contact support billing payment history subscription manage cancel refund Google ↗
- Coursera · coursera.org
- Coursera Learner Help Center · coursera.support
- Contact Coursera Support · coursera.support
- Request a refund · coursera.support
- Terms of Use · coursera.org
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Coursera official help duplicate charge subscription renewal refund billing support OBSERVED | Google ↗ AI Mode ↗ | — | Consequence | — | — | 1x of 1 | |
Coursera help center contact support billing payment history subscription manage cancel refund OBSERVED | Google ↗ AI Mode ↗ | — | Consequence | — | — | 1x of 1 |