how can I improve the accuracy of our drift ai chatbot so it stops confusing our customers
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Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
how can I improve the accuracy of our drift ai chatbot so it stops confusing our customers
1 real search · 1 real-search pass
Drift AI chatbot knowledge base best practices instructions AI agent official documentationGoogle ↗
OBSERVED
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
Classifying 1 queries…
Searches and sources
ChatGPT1 real searches · gpt-6
Drift AI chatbot knowledge base best practices instructions AI agent official documentation Google ↗
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- Troubleshooting Knowledge Retrieval for Agents · help.salesforce.com
- Operational Excellence for the Agentic Enterprise | The Agentic Enterprise | Well-Architected Framework · architect.salesforce.com
- An Agentforce Guide to Context Engineering · help.salesforce.com
- Prepare Your Source Content · help.salesforce.com