Real ChatGPT answer · index seed8yUwyehxq7UcompleteTelecom and utilities · electricity providerscommercial
What are the customer satisfaction reviews and reliability ratings for Pacific Gas and Electric compared to other California providers?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
What are the customer satisfaction reviews and reliability ratings for Pacific Gas and Electric compared to other California providers?
3 real searches · 1 real-search pass
PG&E customer satisfaction reliability ratings compared California utilities 2026 J.D. Power outage reliability CPUCGoogle ↗
OBSERVEDComparison
California electric utility customer satisfaction ratings PG&E SCE SDG&E J.D. Power 2025 residential electric utility west large segmentGoogle ↗
OBSERVEDReason
California electric utility reliability SAIDI SAIFI PG&E SCE SDG&E 2024 2025 CPUCGoogle ↗
OBSERVEDReason
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (3)
Classes come from the query-classifier (a local Laya model). 3 of 3 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT3 real searches · gpt-6
PG&E customer satisfaction reliability ratings compared California utilities 2026 J.D. Power outage reliability CPUC Google ↗
California electric utility customer satisfaction ratings PG&E SCE SDG&E J.D. Power 2025 residential electric utility west large segment Google ↗
California electric utility reliability SAIDI SAIFI PG&E SCE SDG&E 2024 2025 CPUC Google ↗
- Press Release Energy Utilities Study 2026 · theacsi.com
- Electric Investor-Owned Utilities · theacsi.com
- 2024 Annual Electric Reliability Report · pge.com
- Electric Reliability Reports · pge.com
- EXECUTIVE SUMMARY · cpuc.ca.gov
- Southern California Edison · sce.com
- sdge.com · sdge.com
- J.D. Power Electric Utility Satisfaction Study · jdpower.com
- California Public Utilities Commission reliability reports · cpuc.ca.gov
- Better Business Bureau · bbb.org
Queries
3 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
PG&E customer satisfaction reliability ratings compared California utilities 2026 J.D. Power outage reliability CPUC OBSERVED | Google ↗ AI Mode ↗ | — | Comparison | — | — | 1x of 1 | |
California electric utility customer satisfaction ratings PG&E SCE SDG&E J.D. Power 2025 residential electric utility west large segment OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
California electric utility reliability SAIDI SAIFI PG&E SCE SDG&E 2024 2025 CPUC OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 |