Real ChatGPT answer · index seed8xQERPKhCiEcompleteB2B software · AI and automation toolshowto

Help me troubleshoot why our custom GPT keeps forgetting previous conversation turns halfway through customer support chats

ChatGPTgpt-62 queries11/1/2026
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Fan-out diagram

The searches the AI actually ran for this prompt.

SEED QUERY
Help me troubleshoot why our custom GPT keeps forgetting previous conversation turns halfway through customer support chats
2 real searches · 1 real-search pass
OpenAI Help Center GPTs memory previous conversations custom GPTs conversation history instructions context windowGoogle ↗
OBSERVEDOther / navigational
OpenAI API conversation state previous messages context window truncation Responses API documentationGoogle ↗
OBSERVEDConsequence

Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.

Query classes

Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.

ChatGPT real searches (2)
Short factOther / navigational50%ComparisonConsequence50%ReasonDefinitionInstructionYes / no

Classes come from the query-classifier (a local Laya model). 2 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.

Searches and sources

ChatGPT2 real searches · gpt-6
OpenAI Help Center GPTs memory previous conversations custom GPTs conversation history instructions context window Google ↗
OpenAI API conversation state previous messages context window truncation Responses API documentation Google ↗
  1. Conversation state · developers.openai.com
  2. Compaction · developers.openai.com

Queries

2 queries · click a column to sort
Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
OpenAI Help Center GPTs memory previous conversations custom GPTs conversation history instructions context window
OBSERVED
Google ↗
AI Mode ↗
—Other / navigational——1x
of 1
OpenAI API conversation state previous messages context window truncation Responses API documentation
OBSERVED
Google ↗
AI Mode ↗
—Consequence——1x
of 1