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How do I structure our customer support FAQs today so that voice AI search devices read our exact return policy instead of making up incorrect answers

ChatGPTgpt-61 query11/1/2026
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Fan-out diagram

The searches the AI actually ran for this prompt.

SEED QUERY
How do I structure our customer support FAQs today so that voice AI search devices read our exact return policy instead of making up incorrect answers
1 real search · 1 real-search pass
voice assistant search FAQ structured data authoritative policy content schema.org FAQPage Google Search Central structured data FAQ current guidanceGoogle ↗
OBSERVEDReason

Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.

Query classes

Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.

ChatGPT real searches (1)
Short factOther / navigationalComparisonConsequenceReason100%DefinitionInstructionYes / no

Classes come from the query-classifier (a local Laya model). 1 of 1 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.

Searches and sources

ChatGPT1 real searches · gpt-6
voice assistant search FAQ structured data authoritative policy content schema.org FAQPage Google Search Central structured data FAQ current guidance Google ↗

Queries

1 queries · click a column to sort
Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
voice assistant search FAQ structured data authoritative policy content schema.org FAQPage Google Search Central structured data FAQ current guidance
OBSERVED
Google ↗
AI Mode ↗
—Reason——1x
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