Real ChatGPT answer · index seed3owXotztyKkcompleteFinance and banking · checking and savings accountslocal
Can a bank legally deny my online banking password reset request over the phone without requiring me to visit a local branch in person?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Can a bank legally deny my online banking password reset request over the phone without requiring me to visit a local branch in person?
2 real searches · 1 real-search pass
United States federal law bank require in-person branch identity verification online banking password reset phone customer access account CFPB FDICGoogle ↗
OBSERVED
CFPB bank account access identity verification branch visit password reset complaint electronic banking access regulationsGoogle ↗
OBSERVED
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
Classifying 2 queries…
Searches and sources
ChatGPT2 real searches · gpt-6
United States federal law bank require in-person branch identity verification online banking password reset phone customer access account CFPB FDIC Google ↗
CFPB bank account access identity verification branch visit password reset complaint electronic banking access regulations Google ↗
- SECTION 1020.220—Customer Identification Program Requirements for Banks · federalreserve.gov
- 31 CFR § 1020.220 - Customer identification program requirements for banks. | Electronic Code of Federal Regulations (e-CFR) | US Law · law.cornell.edu
- Authentication and Access to Financial Institution Services and Systems; Interagency Guidance · federalreserve.gov
- Authentication and Access to Financial Institution Services and Systems · files.consumerfinance.gov
- Consumer Financial Protection Bureau (CFPB) · consumerfinance.gov
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
United States federal law bank require in-person branch identity verification online banking password reset phone customer access account CFPB FDIC OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
CFPB bank account access identity verification branch visit password reset complaint electronic banking access regulations OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 |