What does a compliant data deletion request workflow look like inside a mainstream CRM to satisfy current GDPR requirements?
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Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
What does a compliant data deletion request workflow look like inside a mainstream CRM to satisfy current GDPR requirements?
3 real searches · 1 real-search pass
GDPR Article 17 right to erasure Article 12 one month response Article 19 recipients official text European Commission GDPRGoogle ↗
OBSERVED
EDPB guidelines right to erasure GDPR backups processors recipients deletion requests officialGoogle ↗
OBSERVED
ICO right to erasure response one month identity verification exemptions backupsGoogle ↗
OBSERVED
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
Classifying 3 queries…
Searches and sources
ChatGPT3 real searches · gpt-6
GDPR Article 17 right to erasure Article 12 one month response Article 19 recipients official text European Commission GDPR Google ↗
EDPB guidelines right to erasure GDPR backups processors recipients deletion requests official Google ↗
ICO right to erasure response one month identity verification exemptions backups Google ↗
- Dealing with requests from individuals · commission.europa.eu
- Regulation - 2016/679 - EN - gdpr · eur-lex.europa.eu
- FAQ | Data protection guide for small business · edpb.europa.eu
- Right to erasure · ico.org.uk
- The right to erasure (Articles 17 & 19 of the GDPR) · dataprotection.ie
- Thirdly, controllers can reject an erasure request to the extent that the concerned personal data is necessary for compliance with a legal obligation (either at national or European level) (Art. 17(3)(a) GDPR). It was reported that some controllers were not aware of the legal obligations applicable to them. · edpb.europa.eu
- request actually takes place immediately and ‘without undue delay’ as required by the GDPR. · edpb.europa.eu
- Right to erasure · ico.org.uk
- Salesforce Help · help.salesforce.com
- HubSpot Knowledge Base · knowledge.hubspot.com
- Microsoft Learn · learn.microsoft.com
- Zoho CRM Help · zoho.com
- European Data Protection Board · edpb.europa.eu
- European Commission – Handling individual rights requests · commission.europa.eu
Queries
3 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
GDPR Article 17 right to erasure Article 12 one month response Article 19 recipients official text European Commission GDPR OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
EDPB guidelines right to erasure GDPR backups processors recipients deletion requests official OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
ICO right to erasure response one month identity verification exemptions backups OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 |