Real ChatGPT answer · index seed0DjaiW12zmUcompleteTelecom and utilities · electricity providersinformational
Can you find the customer service hours for Duke Energy so I can call about a strange fee on my monthly electricity statement?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Can you find the customer service hours for Duke Energy so I can call about a strange fee on my monthly electricity statement?
1 real search · 1 real-search pass
Duke Energy customer service hours residential billing phone number 2026 officialGoogle ↗
OBSERVEDShort fact
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (1)
Classes come from the query-classifier (a local Laya model). 1 of 1 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT1 real searches · gpt-6
Duke Energy customer service hours residential billing phone number 2026 official Google ↗
- Media Hotline | Duke Energy · news.duke-energy.com
- KyPSC Case No. 2025-00248 · psc.ky.gov
- Duke Energy (IN) Customer Service Phone Number 800-521-2232: Call Support · gethuman.com